Order Processing
Orders placed on weekends or holidays will be processed on the next working day. Once shipped, customers receive a tracking ID via SMS or email.
At HMS, we are committed to delivering your order quickly, safely, and in perfect condition. Please read our shipping details carefully before placing an order.
Orders placed on weekends or holidays will be processed on the next working day. Once shipped, customers receive a tracking ID via SMS or email.
Delivery usually takes 3-7 business days. Remote or rural areas may experience slight delays due to courier routing and serviceability.
Free shipping may apply on selected products or during promotional offers. Standard shipping charges are displayed at checkout before payment.
HMS is not responsible for courier delays caused by natural events, strikes, weather conditions, holidays, remote routing, or unforeseen circumstances.
HMS follows a 7-day return and exchange policy from delivery. Products must be unused, unwashed, and in original packaging for exchange eligibility. No refunds are applicable except approved cases.
Orders can be cancelled within 12 hours of placing them by contacting our support team. Once shipped, orders cannot be cancelled.